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What We Do
Answer customer inquiries and concerns via phone, email, or online chat
Schedule appointments for pest inspections and treatments
Provide quotes and estimates for services
Follow up with customers after services have been provided to ensure satisfaction and address any additional concerns
Provide guidance and advice on pest prevention and control methods
Manage and update customer databases and records
Process payments and manage billing inquiries
Collaborate with other departments, such as the field team, to ensure smooth operations and customer satisfaction
Monitor and respond to customer reviews and feedback online
Continuously improve customer service procedures and protocols.
why do i need a virtual assistant?
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