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What We Do

  • Answer customer inquiries and concerns via phone, email, or online chat

  • Schedule appointments for pest inspections and treatments

  • Provide quotes and estimates for services

  • Follow up with customers after services have been provided to ensure satisfaction and address any additional concerns

  • Provide guidance and advice on pest prevention and control methods

  • Manage and update customer databases and records

  • Process payments and manage billing inquiries

  • Collaborate with other departments, such as the field team, to ensure smooth operations and customer satisfaction

  • Monitor and respond to customer reviews and feedback online

  • Continuously improve customer service procedures and protocols.

why do i need a virtual assistant?

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