Medical Offices

Answer phone calls and direct them to the appropriate department or staff member.

Schedule patient appointments and manage the appointment calendar.

Respond to patient inquiries via email, online messaging platforms, or social media.

Verify patient insurance coverage and submit claims on their behalf.

Process payments and manage billing inquiries.

Maintain patient records and update information as necessary.

Provide information on the medical office's services, facilities, and policies.

Conduct patient satisfaction surveys and provide feedback to management.

Manage medical office's online reputation by monitoring and responding to patient reviews and feedback.

Coordinate with medical staff to ensure efficient patient flow and appointment scheduling.

Facilitate referrals.

Medical insurance billing.

Patient collections.

24 hour phone support.