What We Do
Answer incoming calls and schedule appointments.
Respond to emails and online messages from patients.
Verify insurance coverage and submit claims.
Process payments and handle billing inquiries.
Provide information on services offered and answer general questions about the practice.
Follow up with patients to ensure satisfaction and address any concerns.
Maintain patient records and update information as needed.
Conduct patient surveys to gather feedback and improve services.
Coordinate with dental staff to ensure efficient patient flow and appointment scheduling.
Assist with marketing efforts, such as promoting specials or new services through email or social media.
Medical billing for dental procedures.
Credentialing.
Dental insurance billing, collecting and payment posting.
why do i need a virtual assistant?