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What We Do

  • Answer incoming calls and schedule appointments.

  • Respond to emails and online messages from patients.

  • Verify insurance coverage and submit claims.

  • Process payments and handle billing inquiries.

  • Provide information on services offered and answer general questions about the practice.

  • Follow up with patients to ensure satisfaction and address any concerns.

  • Maintain patient records and update information as needed.

  • Conduct patient surveys to gather feedback and improve services.

  • Coordinate with dental staff to ensure efficient patient flow and appointment scheduling.

  • Assist with marketing efforts, such as promoting specials or new services through email or social media.

  • Medical billing for dental procedures.

  • Credentialing.

  • Dental insurance billing, collecting and payment posting.

why do i need a virtual assistant?

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