HAPPINESS TEAM

WHAT IS THE HAPPINESS TEAM?

Our Happiness Team is built with our happiest team members who make it their daily goal to exude and deliver happiness in every task. We strive for that 5 stars feel in every interaction. We strive for authenticity and extreme gestures of happiness in all we do.  We believe these key components deliver the goal reach ability of growth and expansion in every company.

HOW DOES THE HAPPINESS TEAM IMPACT YOUR BUSINESS?

• Cultivating a Happiness Culture with your customers/patients and our Happiness Heros.

• The proper balance of workflow and demand is assigned to our Happiness Heroes to ensure supreme happiness.

• Call monitoring tools to "trust but verify" your customer happiness such as recordings, call time averages, wait time averages and hold time experiences.

• We use data such as outstanding balances in relativity to aging date to ensure you are happiest with the outcome of resolved accounts receivables.

• Our Chatter Team consists of Cast Members rather than Team Members because we hire for personality and happiness before our team answers the phones for you.

WHAT OUR HAPPINESS TEAM'S COMMITMENT IS TO YOU!

Our Happiness Commitment to you is that we will always seek to find ways to make you happiest.  We aim to please by seeking ways to serve and create "Wow, that does make me happy" moments. We commit to providing you with data first.  We commit to critical thinking and decision-making with results that lead to leveling up your current business stature. We commit to knowing your business so well our positivity and confidence radiate in our actions. Most importantly, we commit to being and giving happiness!

WHAT IS A HAPPINESS HERO?

A Happiness Hero is what we call our employees at Support the Desk.  We believe everything we do should embody the very existence of our happiness movement.